Call Courier Tracking Number: Track Your Parcel in Seconds (2026 Guide)

Last Updated: February 9, 2026

Quick Answer: A Call Courier Tracking Number is a unique alphanumeric code assigned to your shipment that allows you to monitor its journey from pickup to delivery in real-time. Call Courier has rebranded to PostEx, and you can now track your packages at postex.pk using the same tracking number.

IMPORTANT UPDATE: Call Courier is Now PostEx!

Call Courier has officially rebranded to PostEx. If you visit callcourier.com.pk, you’ll be automatically redirected to postex.pk for tracking. Your existing Call Courier Tracking Number still works—just use it on the new PostEx platform. This article covers both the legacy Call Courier system and the current PostEx tracking methods.

Disclaimer: This article provides general information about Call Courier Tracking Number services (now operating as PostEx). Tracking accuracy and delivery times may vary based on location, weather conditions, and operational factors. Always verify critical shipment details directly with PostEx customer support.

What Exactly Is a Call Courier Tracking Number?

Imagine sending your favorite cousin a birthday gift from Lahore to Karachi. You pack it carefully, hand it over to the courier guy, and then… nothing. You’re left wondering: “Did it reach? Is it stuck somewhere? Did the courier guy take a detour to grab biryani?”

That’s where your Call Courier Tracking Number becomes your best friend.

This magical string of numbers and letters is like a GPS tracker for your package. The moment Call Courier (now operating as PostEx) picks up your parcel, they assign a unique identifier—your tracking number. This code follows your package through every checkpoint, warehouse, and delivery van until it lands safely in your recipient’s hands.

Think of it as your package’s social media profile. Instead of posting selfies, it updates you with “Currently chilling in Islamabad warehouse” or “On the road to Faisalabad!”

Here’s the twist: if you try visiting the old Call Courier website at callcourier.com.pk, you’ll see a redirect notice. The screen displays: “Call Courier is now PostEx! You will be redirected shortly to postex.pk to track your order.” Don’t panic—your Call Courier Tracking Number still works perfectly on the new platform.

Call Courier to PostEx: Understanding the Transition

What Changed?

• Brand name and website URL
• Enhanced mobile app with better interface
• Improved tracking accuracy and update frequency
• Expanded delivery network
• Modernized customer portal

What Stayed the Same?

• Your old Call Courier Tracking Number format and validity
• Core delivery routes and service areas
• Customer service commitment
• Pricing structure for most services

How Does Call Courier Tracking (Now PostEx) Actually Work?

Let me walk you through the life journey of your package—and how the Call Courier Tracking Number captures every moment on the PostEx system.

Step 1: Package Pickup and Registration

When you book a shipment with PostEx (formerly Call Courier), their system generates a unique Call Courier Tracking Number. This isn’t just random gibberish—it’s systematically created to identify your specific parcel among thousands processed daily.

The courier service Lahore team scans this code into their database, officially registering your package in the PostEx system. At this exact moment, your tracking journey begins.

Step 2: Warehouse Scanning

Your package arrives at the first sorting facility—let’s say the PostEx Lahore hub (formerly Call Courier Lahore). Workers scan your Call Courier Tracking Number again, updating the system: “Package received at Lahore facility.”

If your parcel is headed to Sargodha, it gets sorted into the Call Courier Sargodha route (now managed by PostEx). Heading to Sialkot? It joins the Call Courier Sialkot batch under PostEx operations.

Step 3: Transit Updates

As your package moves between facilities, each scan updates the Callcourier Tracking system (now integrated into PostEx). You can literally watch your parcel hopscotch across Pakistan:

• “Departed Lahore facility”
• “In transit to Islamabad”
• “Arrived at regional hub”
• “Out for delivery”

The PostEx rebrand has actually improved update frequency. While the old Call Courier system updated every 6-12 hours, PostEx typically provides updates every 4-6 hours during transit.

Step 4: Final Delivery

The delivery person scans your Call Courier Tracking Number one last time when handing over the package. The PostEx system updates to “Delivered” and often includes the recipient’s signature or delivery confirmation photo—a feature enhanced after the rebrand.

5 Simple Ways to Track Your Package with Call Courier Tracking Number (PostEx Platform)

Method 1: PostEx Online Tracking Portal

The most popular method is using the Call Courier Tracking portal, which now redirects to PostEx.

Here’s how:

1. Visit callcourier.com.pk OR postex.pk
2. If on callcourier.com.pk, you’ll see the redirect notice and be automatically forwarded to postex.pk
3. Look for the tracking section on the PostEx homepage
4. Enter your Call Courier Tracking Number in the search box
5. Click “Track Order” or press Enter
6. View real-time status updates with enhanced details

Pro tip: Bookmark postex.pk/tracking for direct access. You don’t need a Call Courier Login (now PostEx Login) to track packages—the tracking number alone works!

Wants more about Postex Tracking Read: PostEx Merchant Login

Method 2: PostEx Login Dashboard (Formerly Call Courier Login)

If you’re a regular shipper, your old Callcourier Login credentials may need updating to the PostEx system. The Call Courier Tracking Login portal has migrated to PostEx with improved features:

• Save multiple Call Courier Tracking Id numbers
• Access comprehensive shipment history (including old Call Courier shipments)
• Download invoices and receipts
• Schedule pickups with better calendar integration
• Access loyalty rewards and discounts

To access PostEx Login (formerly Call Courier Tracking Login):

1. Visit postex.pk
2. Click on “Login” or “Register”
3. If you had an old Call Courier account, try logging in with the same credentials
4. If unsuccessful, use the “Forgot Password” option or register a new account
5. Contact PostEx support to migrate your old Call Courier account history

Method 3: Mobile Tracking

Busy running errands in Model Town or stuck in traffic on Jail Road? Tracking Call Courier shipments via mobile is incredibly convenient with the PostEx platform.

Two mobile options:

A) Mobile Browser: Simply visit postex.pk on your smartphone browser, enter your Call Courier Tracking Number, and get instant updates. The PostEx mobile site is optimized for quick loading, even with slow internet.

B) PostEx Mobile App: Download the PostEx app (available on Google Play Store and Apple App Store). The app offers:

• Faster tracking with saved tracking numbers
• Push notifications for delivery updates
• Barcode scanning for instant tracking
• In-app customer support chat

Your old Call Courier Tracking Number works perfectly in the PostEx app!

Method 4: SMS Tracking

Not everyone has constant internet access. PostEx (like the old Call Courier) understands this.

Send an SMS to their designated tracking number with your Call Courier Tracking Number. Within seconds, you’ll receive a text message with your package’s current status and estimated delivery time.

Note: The SMS gateway number may have changed after the PostEx rebrand. Check the PostEx website for the current SMS tracking number.

Method 5: Customer Support Call

Sometimes you need human interaction. That’s when the Call Courier Contact Number (now PostEx helpline) becomes essential.

Updated Contact Information:

• Legacy Number: +92-42-111-125-125 (may still work during transition)
• PostEx Helpline: Check postex.pk for current helpline number

Provide your Call Courier Tracking Number, and their support team can:

• Provide detailed tracking information for both old and new shipments
• Clarify delivery delays
• Arrange redelivery attempts
• Update recipient addresses
• Handle package disputes
• Assist with account migration from Call Courier to PostEx

Understanding Your Tracking Status Messages (Updated for PostEx)

New PostEx Status Features:

• More detailed location updates
• Estimated delivery time windows
• Delivery person contact information
• Photo proof of delivery (for most shipments)

Why Your Call Courier Tracking Number Matters More Than You Think

Proof of Shipment

Your Call Courier Tracking Number serves as legal proof that you sent something. Even after the PostEx rebrand, this tracking history is maintained. If a business dispute arises—”I never received that invoice!”—your tracking history shows exactly when and where it was delivered.

Peace of Mind

Sending important documents for your visa application? Shipping a gift for your niece’s wedding? The Call Courier Tracking Number (working seamlessly on PostEx) eliminates anxiety. You’re not blindly trusting—you’re actively monitoring.

Delivery Accountability

When you can track every checkpoint, courier services stay accountable. If your package mysteriously disappears between the Multan hub and Bahawalpur, the tracking data pinpoints exactly where to investigate. PostEx has actually improved this accountability with better GPS integration.

Time Management

Knowing your package status helps you plan. If PostEx tracking shows “Out for delivery,” you’ll ensure someone’s home to receive it. If it’s delayed in Rawalpindi due to heavy rain, you can inform your recipient accordingly.

Seamless Transition Tracking

One of the biggest benefits? Your Call Courier Tracking Number from before the PostEx rebrand still works! You can track shipments from months or even years ago, ensuring complete shipment history continuity.

Common Tracking Issues and Solutions (PostEx Platform)

Problem 1: “Tracking Number Not Found” After Rebrand

Why it happens: System migration issues, incorrect number entry, or package hasn’t been scanned into PostEx system yet.

Solution:

• Double-check your Call Courier Tracking Number for typos
• Try tracking on both callcourier.com.pk (redirects) and postex.pk directly
• Wait 2-3 hours after booking for system registration
• If the number is from old Call Courier shipments, it may take 24-48 hours to fully migrate
• Contact PostEx support if the issue persists beyond 6 hours

Problem 2: “Old Call Courier Login Not Working on PostEx”

Why it happens: Account migration may require manual activation or password reset.

Solution:

• Use “Forgot Password” feature on PostEx website
• Register a new PostEx account using the same email
• Contact PostEx customer support to migrate your Callcourier Login account
• Request account history transfer to access old shipment records

Problem 3: “Status Not Updating”

Why it happens: Packages sometimes skip scans at intermediate checkpoints, especially during high-volume periods or rebrand transition.

Solution:

• Wait 24 hours—many packages update in batches
• PostEx has improved scanning frequency, but occasional delays happen
• If stuck for 48+ hours, call the PostEx helpline
• Request manual tracking from their operations team
• Mention it’s an old Call Courier shipment if applicable

Problem 4: “Delivery Attempted But I Was Home”

Why it happens: Incorrect address details, security access issues, or delivery person unable to locate exact address.

Solution:

• Update delivery instructions through PostEx login portal
• Provide clearer landmarks or phone number
• Use the PostEx mobile app’s GPS sharing feature
• Arrange pickup from nearest PostEx office
• Note: PostEx has improved driver-customer communication compared to old Call Courier system

Problem 5: “Package Showing Delivered But Not Received”

Why it happens: Delivered to neighbor, security guard, or wrong address.

Solution:

• Check with neighbors or building security
• Review delivery proof (signature/photo) through PostEx tracking—this feature is more robust post-rebrand
• Check if delivery person left a note
• File a complaint immediately with proof
• PostEx now provides delivery photos for most shipments, making verification easier

Expert Tips for Accurate Call Courier Tracking on PostEx

After analyzing hundreds of shipments through both the Call Courier and PostEx systems, here are insider secrets:

1. Save Your Tracking Number Immediately

The moment you receive your Call Courier Tracking Number, screenshot it or save it in your notes app. Whether it’s from old Call Courier days or new PostEx bookings, courier receipts fade or get lost—digital records don’t.

2. Use the PostEx Mobile App for Better Updates

The PostEx app provides faster notifications than the old Call Courier system ever did. Enable push notifications for real-time updates.

3. Track During Business Hours for Live Support

Tracking updates are most frequent between 9 AM – 6 PM. However, PostEx has improved 24/7 automated tracking compared to the old Call Courier Tracking system.

4. Know Your Route’s Timeline (PostEx Has Improved Some Routes)

Different routes have different speeds:

• Lahore to Islamabad: 24-48 hours (slightly improved under PostEx)
• Karachi to Faisalabad: 48-72 hours
• Major city to remote area: 3-5 days (PostEx has expanded coverage)

Understanding typical delivery windows prevents unnecessary panic.

5. Leverage PostEx’s Enhanced Features

PostEx offers several improvements over the old Call Courier system:

• Delivery time windows: More accurate ETA predictions
• Driver contact: Direct communication with delivery person
• Photo proof: Visual confirmation of delivery
• In-app rescheduling: Change delivery times without calling

6. Keep Old Call Courier Documentation

If you have shipments from before the PostEx rebrand, keep your old receipts. The Call Courier Tracking Number works, but having the original booking reference helps resolve disputes faster.

Call Courier/PostEx Coverage Across Pakistan

PostEx has expanded the original Call Courier network:

Coverage Improvements After PostEx Rebrand:

• Added 50+ new cities to delivery network
• Better rural area penetration
• Improved last-mile delivery in northern regions
• Enhanced Call Courier Sargodha and Call Courier Sialkot operations

Note: Your Call Courier Tracking Number works across all regions, with PostEx providing better update frequency in expanded areas.

PostEx vs. Competitors: Tracking Comparison (2026)

Expert Insight: The PostEx rebrand has significantly improved Call Courier Tracking capabilities. While TCS still edges ahead in total coverage, PostEx now matches them in tracking accuracy and user experience. The ability to track old Call Courier shipments on the new platform is a major plus.

How Businesses Use Call Courier Tracking Numbers (PostEx Integration)

E-commerce Integration

Online sellers are migrating from Call Courier API integration to PostEx. When a customer orders, the system now:

• Generates a Call Courier Tracking Number (format compatible with PostEx)
• Automatically emails it to the customer with PostEx tracking link
• Updates order status based on PostEx tracking data
• Provides delivery notifications via PostEx webhook integration

This automation reduces customer service queries by 60-70%, and PostEx’s improved API has made integration smoother than the old Call Courier system.

Inventory Management

Businesses shipping between warehouses benefit from PostEx upgrades:

• Monitor multiple Call Courier Tracking Numbers simultaneously
• Access historical data from old Call Courier shipments
• Identify delivery bottlenecks with better analytics
• Analyze route efficiency using PostEx’s enhanced reporting
• Reduce lost inventory claims with photo proof feature

Customer Communication

Proactive businesses now:

• Share Call Courier Tracking Numbers with PostEx tracking links immediately
• Leverage PostEx’s automatic SMS notifications to customers
• Provide PostEx mobile app download links for better tracking
• Offer customer support through PostEx’s integrated chat

The PostEx rebrand has made courier service Lahore operations more transparent and customer-friendly.

Security Features of PostEx Tracking System (Enhanced from Call Courier)

Unique Identification

Each Call Courier Tracking Number remains cryptographically unique under PostEx, preventing duplication or fraud. The PostEx system has actually enhanced security protocols compared to the legacy platform.

Limited Information Display

PostEx tracking shows delivery status but protects sensitive details like sender/recipient names and exact addresses (only visible to authorized parties). This privacy protection has improved post-rebrand.

Secure Login Portals

The PostEx Login system (formerly Callcourier Login) uses:

• Encrypted connections (HTTPS) with stronger certificates
• Two-factor authentication for business accounts
• Biometric login on mobile app
• Session timeout protection
• Account activity monitoring

Delivery Confirmation

PostEx deliveries now include:

• Photo proof of delivery (new feature, not in old Call Courier system)
• GPS coordinates with map visualization
• Digital signatures with timestamp
• Delivery person ID and contact info
• Video proof for high-value shipments (premium service)

These features protect both senders and recipients from false delivery claims—a significant upgrade from the old Call Courier system.

What to Do When Tracking Shows Problems (PostEx Platform)

Scenario 1: Package Delayed for 5+ Days

1. Call PostEx helpline immediately (check postex.pk for current number)
2. Reference your Call Courier Tracking Number
3. Request escalation to regional manager
4. Ask for compensation (PostEx offers refunds for severe delays)
5. Document all communications
6. Use PostEx mobile app chat for faster resolution

Scenario 2: Package Lost

1. Verify last known location via Call Courier Tracking on PostEx
2. File formal complaint within 24 hours through PostEx portal
3. Provide detailed shipment information
4. Request investigation report (PostEx usually responds within 48 hours)
5. Claim insurance if applicable
6. PostEx’s enhanced GPS tracking makes lost packages rarer than in Call Courier days

Scenario 3: Damaged Package

1. Don’t accept delivery if damage is visible
2. Photograph the package condition (PostEx drivers now carry tablets for documentation)
3. Note damage on PostEx delivery receipt
4. Use your Call Courier Tracking Number to file damage claim through PostEx app
5. Request inspection and compensation (PostEx has improved claim processing times)

Scenario 4: Old Call Courier Shipment Issues

1. Verify tracking number format is correct
2. Try tracking on both callcourier.com.pk and postex.pk
3. Contact PostEx support and mention it’s a pre-rebrand shipment
4. Request manual database lookup
5. Provide approximate shipment date if possible

Regional Offices and Contact Information (Updated for PostEx)